Dan Mikkin was one of the service design pioneers in Estonia back in 2009. Today he’s focused on consulting and leading service and product development. Some recent projects: e-Residency, Estonia’s digital identity; Elora, a nursing hospital and care brand; Bikeep, smart locking for bicycles. As an educator, tackles governmental and corporate service design projects with Interaction Design students (MA) at the Estonian Art Academy, teaches creative entrepreneurship (BA) at the Baltic Film, Media and Arts School.